Privacy Policy
Last updated: July 2026
GiftCard Exchange Limited ("we", "us", or "our") is committed to protecting the privacy and security of
your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our website highcardrate.com and use our services.
1. Information We Collect
We collect information you provide directly to us when you create an account, sell gift cards, or contact us. This may include:
- Personal information: name, email address, phone number
- Payment information: bank account details, PayPal information, mobile money details
- Verification documents: government-issued ID, proof of address
- Gift card information: card number, PIN, balance
- Transaction history: details of gift cards sold and payments received
2. How We Use Your Information
We use your information for the following purposes:
- To process transactions and send payments
- To verify your identity and prevent fraud
- To provide customer support
- To improve our services and website
- To send you important updates and notifications
- To comply with legal and regulatory requirements
3. Data Security
We implement bank-level security measures to protect your data:
- 256-bit SSL encryption for all data transmission
- Secure storage of sensitive data with encryption
- Regular security audits and vulnerability assessments
- Limited access to personal information by authorized personnel only
- We do not store full gift card numbers after verification
4. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
- Session cookies: help you navigate our website
- Analytics cookies: track usage patterns
- Preference cookies: remember your settings
5. Third-Party Services
We may share your information with third-party service providers for specific purposes:
- Payment processors: PayPal, Paystack, Flutterwave
- Cloud hosting providers
- Email service providers
- Analytics providers
These third parties have their own privacy policies and we encourage you to review them.
6. International Data Transfer
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
7. Your Rights
You have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your data (subject to legal requirements)
- Withdrawal of consent where applicable
To exercise any of these rights, please contact us at support@highcardrate.com.
8. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
11. Contact
If you have any questions about this Privacy Policy, please contact us at support@highcardrate.com.